- Run-Time Error '383' when you click Process payroll hours.
Symptoms
When doing a pay run you click on Process Payroll Hours button and you
receive the following error message:
Run-time error '383':
'text' property is
Read-only
When you click OK the program closes.
Cause
You are getting this error message because there is no selection made for
Preferred sorting for pay cheques. Please choose a sorting type.
Resolution
1. Click on the Employer button.
2.
Select the General tab.
3.
Locate the Cheques section on the lower right.
4.
Find the Preferred sorting for pay cheques option located under
Cheque
Styles.
5. Click the drop-down box and choose an option. (ie.
Employee number)
6. When finished click on the
Save and close
button.
You can now Process your payroll hours.
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- When I click on add payrun I get an error saying No Active Earnings.
Symptoms
When you click on Add payrun or when you click on
Process payroll hours you receive the following message:
'No Active Earnings'
This employee does not
appear to have any active earnings.
Please ensure that if earnings are
supposed to appear, the earnings'
effective dates must be prior to this pay
run.
Cause
This message will appear when there is an employee
that does not have any earnings setup in their details.
Resolution
1. Click on the Employees button.
2.
Select the employee that does not have earnings, click
the Edit employee button.
3.
Click on the Earnings tab. Click on the
Add button.
4.
Select the Category (ie. Hourly, Salary).
5.
Type in a description.
6.
Enter in the rate or salary for the employee.
Enter in the Effective date.
7. When finished click on Save and
close. The information now shows in the box.
8.
On the edit employee windows click Save and close then close the employee
list.
The employee now has earnings setup. You can
continue with your pay run.
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- Run-Time Error '380' when you click on Add employee button.
Symptoms
When you try to add a new employee by clicking the
Add employee button you get the following error message:
Run-time error '380':
Invalid property value
When you click OK the Add new employee window
appears without any text. Closing this windows terminates the program.
Cause
This behavior is caused by an empty setting in the
Workers' Compensation Industry Rate. You must have a rate supplied in
this field.
Resolution
1. Click on the Employer button.
2.
Select the Settings tab.
3.
Locate the Workers' Compensation section, then
click the Add button.
4. Enter
in the description, rate, SIC and Identifier information.
5.
Click the Save and close button.
6.
On the Employer Information window click the
Save and close button.
You can now add a new employee.
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- What operating systems will PayCHECK run on?
Answer
PayCHECK will run best on Windows 2000, and Windows XP.
See
system requirements to find out more.
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- Does a user guide come with PayCHECK?
Answer
Yes. The user guide
is included as a pdf document in the help menu of PayCHECK.
To view the
user guide click the Help menu and select Quick Start Guide.
This will open the user guide in Adobe Acrobat reader. You must have
this program in order to view it. If you do not have this program you
may download it
here.
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- How do I print my T4's and T4
summary?
Answer
To print your T4's,
double-click on the Generate annual T4s option, which is located on
the bottom left of the main screen under the heading Year End.
Select the year and click on the Show T4s button located at the top
of the window. A print preview will now appear showing the T4s.
Once you have your T4 Form loaded in your printer, click on the Print
button located on the top left. Once the T4s have been printed you can
close the print preview window. You will now see the T4 Summary
button is now active. Click on it to view the summary. You will
now see a print preview of the summary. Click the Print button
to print it.
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- What should I do before installing PayCHECK?
Answer
Things to
do before installing PayCHECK:
1. Process and
confirm your last pay run for Previous year.
2. Print off all required reports (ie. Employer Remittance and WCB
reports).
3. Create a
backup of your 2005 data files.
4. Copy your backup to another location like a CD or USB drive.
5. Perform the year end.
6. Un-install last years version of PayCHECK.
7. Install new version of PayCHECK.
8. Open PayCHECK and update your federal and provincial basic
exemptions for the new year for your employees.
9. Update the WCB contributions and enter the maximum contribution for
new year.
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- How do I create a backup of
my previous year's data files and where is it saved?
Answer
To create a backup of your
Previous year's data files, click on File, select Backup PayCHECK Files. You can find your backup file at:
C:\Program Files\Tacoma Solutions\Paycheck\Backup
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- How do I perform the year end in PayCHECK?
Answer
To perform the year end in
PayCHECK, click on File, select Perform Year End, and
follow the instructions as they appear on your screen.
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- Why does the Employee History report show up blank for one or more of my employees?
Answer
This happens because the
employee(s) that you are trying to view the report for do not have any
earnings for the current year. They must have had earnings for the
current year in order to generate an Employee History Report for that
year. To view the Report for a previous year, you must select it from
the Current View option on the main screen.
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PayCHECK FAQs